General Questions

Our online shop is operated by LAMPERT GmbH, based in Liechtenstein. We specialize in the sale of high-quality cigars, spirits, and accessories.

Our shop is aimed at connoisseurs and collectors of premium cigars and fine spirits. Sales are exclusively to persons over 18 years of age.

No, you can order as a guest. However, registering offers benefits such as faster orders, order history, and exclusive offers.

Orders & Payment

1.Select your desired products and place them in the shopping cart.

2.Proceed to checkout and enter your delivery address.

3.Select a payment method.

4. Confirm your order. You will receive an order confirmation via email.

We only accept credit card payments.

Orders can only be changed or canceled before shipping. Please contact us as soon as possible via webshop@cigarmonarch.li

Age verification & youth protection

Because we sell cigars and spirits, we are legally required to ensure that our customers are at least 18 years old.

• You must provide your date of birth when ordering.

• In some cases, an additional age check may be carried out by an external service provider or by the parcel service upon delivery.

In this case, unfortunately, we cannot process your order and will automatically cancel it.

Shipping & Delivery

We ship to Liechtenstein and Switzerland. If you would like to order outside of these countries, please contact us in advance.

We deliver free of charge within Liechtenstein and Switzerland.

Within Liechtenstein and Switzerland: 2–3 working days after full payment.

After shipping, you will receive a tracking number via email.

The delivery person will leave a notification or leave the parcel at a collection point.

Cigars & Storage

Cigars should be stored in a humidor at a humidity of 65–72% and a temperature of 18–21°C.

Yes, if you plan to store cigars for an extended period of time. Without a humidor, cigars will dry out and lose their flavor.

When stored properly, cigars can mature and improve in quality over years or even decades.

For beginners, we recommend mild cigars with a creamy aroma, such as Dominican or Connecticut cigars.

Spirits & Enjoyment

We carry an exclusive selection of rums from the Caribbean and Central America.

Spirits should be stored upright in a cool, dark place.

• Whisky, rum & cognac: several years if well sealed.

• Liqueurs: approx. 6–12 months after opening.

• Gin: several years, but loses some of its aroma after longer storage.

Yes! Here are some classic combinations:

• Mild cigars + light whiskey or cognac • Strong cigars + dark rum or smoky whiskey

• Cigars with sweet notes + aged rum or port wine

Return & Complaint

Yes, you have a 14-day right of withdrawal. The buyer bears the return shipping costs.

Yes, opened cigar boxes and/or cigars and spirits cannot be returned for hygiene reasons.

If your delivery is damaged, please contact us with photos of the damage at webshop@cigarmonarch.li .

Contact & Customer Service

Email: webshop@cigarmonarch.li

Phone: +423 340 09 91

Our service hours are: Monday – Friday, 9:00 a.m. – 6:00 p.m.